Hierarchy Data Reports

 

Hierarchy reports depict survey or mystery shopping results at the aggregate level and for each unit of hierarchy. These reports list all questions and data points collected through the survey or mystery shop along the left-hand column. They then display average aggregate data for each question or data point in columns to the right. Columns may be broken out by time period (month, quarter, etc.), by region, or business units - allowing a performance comparison on each question over time, by regions or business units.

 

FocalPoint

 

 

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