Top Performer Reports

 

The Top-performers Report identifies the personnel and locations that provided superior service to the shoppers. These top-performing representatives are leaders to be emulated. This report helps clients evaluate best practices and determine which behaviors correlate to strong evaluations of service.

 

FocalPoint

 

 

“Kinēsis delivers a refreshingly simple and user-friendly web publishing system, backed by a professional and responsive team. The feedback serves as a great training tool and the information has had a great impact on our overall customer service achievements.”

- Kim Piotrowski, Columbia Bank